Mediclinic Vacancies is seeking a helpful Reception Administrator with official Grade 12 certification and previous hospital experience. You’ll assist patients in checking in, handling calls, and discovering cool anatomy terminology. Plus, you’ll be using technology tools to ensure that everything is running smoothly. Are you interested in joining? Apply by May 5th, 2025. More details below.
Details for Reception Administrator Job in Mediclinic
- Organization- Mediclinic
- Position- Reception Administrator
- Location- Hermanus
- Reference number- 59869
- Apply by- 05/05/2025
Main Purpose Of Job
Help patients with all aspects of admissions as well as dismissals in a timely way by reducing operational and financial risks to the institution and delivering on the client’s expectations.
Key Responsibility Areas
- Make sure admissions (including bookings and pre-admissions) are recorded and processed according to the procedure
- Avoid and reduce financial risk by adhering to the rules and regulations
- Make sure that the discharge process is effective according to the Patient Administration Manual
- Maintain patient confidentiality
Required Education
- Grade 12 or equivalent
- Reception administration experience; Experience in a private healthcare facility
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- Computer literate (Microsoft Office)
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
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