Pedros Vacancies in Centurion has a vacancy for you to be the new IT Technician. This job requires three to five years of experience in tackling computer glitches and a desire to resolve network hiccups. You’ll require sharp problem-solving skills and clear communication skills to explain the technical solutions in plain English. Extra points if you’ve obtained IT qualifications such as CompTIA and Microsoft! Hurry-applications close May 31, 2025. Are you ready to turn tech-related problems into high-fives? Check out the details below.
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Details for IT Support Technician Job in Pedros
- Company- Pedros
- Position- IT Support Technician
- Location- Centurion, Gauteng
- Closing Date- 31 May 2025
Duties And Responsibilities
- A skilled Tech Support Specialist with a minimum of 3-5 years experience is required to provide a comprehensive technical support and to maintain our IT infrastructure
- Technical Troubleshooting: Find and fix technical issues that involve hardware, software, and networks
- Infrastructure Management: Help with the management and maintenance of network devices, servers and other IT infrastructure
- Project Support: Work closely in conjunction with IT group members for larger IT projects, offering technical expertise and assistance
- User Support: Provide immediate assistance to users, including problems related to computers hardware, software, and. This includes establishing new user accounts as well as controlling access control
- Instruction and guidance: Provide training and support to users in order to improve their understanding of systems as well as applications.
- Documentation: Keep detailed documentation about technical concerns, their resolutions and user-related requests. Update and create IT procedure and documentation
- Security compliance: Assure that you adhere to IT security procedures and policies and aid in taking security precautions
- Coordination with Vendors: Work with other vendors to coordinate the service and repair of machines, as well as software
- Performance Monitoring: Monitor the system’s performance and report any problems or enhancements that are required.
- Respond quickly to emergencies: Offer a rapid response and resolution in IT emergency situations or system failures
Requirements
- 3-5 years of experience in IT support or related field
- In-depth knowledge of computer systems, networks, and software
- Excellent problem-solving and communication skills
- Relevant IT certifications preferred (e.g., CompTIA, Microsoft)
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