Services Seta Vacancies is seeking frontline support in Johannesburg. Apply by May 23, 2025, for those with a high school diploma as well as one year of experience in customer service. Bonus points if you know the details of SETA workplaces! This job lets you tackle issues and meet new people every day. It is ideal for organized, friendly people who are passionate about helping others. Don’t pass up the opportunity to be part of a team that values your abilities.
Details Information for Frontline Services Job at Services Seta
- Company- Services Seta
- Position- Frontline Services
- Location- Johannesburg
- Reference Number- SS-100
- Closing Date- 23 May 2025
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Description
Reception and Frontline Services
- Help and welcome visitors with professionalism
- Maintain a tidy and organized reception area
- Make sure visitors sign on and directed to the appropriate location
- Offer refreshments to visitors whenever they are
- Communicate the estimated wait time to visitors.
Switchboard Operations
- Answer and direct calls effectively
- Transfer calls and screen them to appropriate personnel
- Send messages promptly and quickly
- Make sure that all calls are handled professional and with respect.
Administrative Support
- Keep track of all calls and visitors received
- Assist with photocopying of documents or scanning. Binding
- Distribute internal and mail to the relevant departments
- Assist frontline operations by performing general administrative tasks
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Operational Excellence and Compliance
- Keep up the image and the values of Services SETA
- Issues with maintenance of reports affecting reception services
- Check that security procedures are in place at the reception
- Perform basic troubleshooting on office equipment
Support the Optimisation of the Unit
- The efficiency of managing calls and interactions with visitors
- Feedback from stakeholders regarding service levels
- Rapid and precise distribution of documents and messages
- The corporate reception standards are in line with customer standards of service
Requirements
- National Senior Certificate or equivalent certification (NQF level 4)
- A minimum of one year’s experience in customer service, receptionist, or an administrative position
- A working knowledge or experience of the SETA environment can be a benefit.
Apply Now for Services Seta Vacancies
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