Sanlam Group in Johannesburg is seeking a General Manager by April 18, 2025. This role requires five or more years of insurance leadership and sales skills as well as strong client service and team management abilities. Are you up for this challenge? Take a look below!
Information for General Manager job in Sanlam.
- Company- Sanlam Group
- Position- General Manager
- Location- Johannesburg, Gauteng, ZA
- Closing Date- 18 April 2025
What will you do?
Responsible for planning, organizing and supervising the department. Controls the activities of the department via subordinate supervisors. They ensure that the staffing levels are met in place, that the department is properly trained and company quality standards are met. Coordinates with the other departmental leaders. Make sure that every level of skill within the center’s communication department is at the specified level of service. The incumbent is in charge of the budget, monitors costs, makes decisions and participates in the development of team members. Review Call Centre industry benchmarking locally and internationally.
Minimum Experience Required
- Grade 12/Standard 10, NQF 4
- Relevant qualification/certification
- RE05 (Representative)
Minimum Qualification Required
- Minimum 5 years of management experience in the field of Insurance (Project Services or Management)
- Minimum 5 years of sales experience
- Minimum 3 years’ work experience with commissions payments and the rules governing commission payments.
- Five years or more Client Services Experience with a Direct Short-Term Insurance company
- Minimum 3 years’ retention or Experience in Collections
- Minimum 3 years of management experience
Essential Requirements
- Solid understanding of commercial support and customer service
- A solid experience in mentoring, coaching for a team of different levels of experience
- Multitasker who is a team player
- Management skills; ability influence and motivate directly and indirectly reported employees and coworkers
- Self-confident, good problem-solver, results-oriented
- Flexible, energetic, cooperative and proactive. A team leader who is able to positively and efficiently influence both the tactical and strategic aspects of administrative and finance initiatives.
- Excellent written and oral communication, interpersonal and presentation abilities, and the ability to seamlessly communicate with management and staff
- Leadership
- Results Produced
