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Contact Centre Agent Vacancies at TFG For Matric Candidates

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TFG Vacancies is looking for Contact Centre Agents for Parow East. The job allows you to chat with customers, answer their queries, and Provide Information about official products, all from a thriving office located on West Street. You’ll require top-quality communication skills, basic computer skills, and a reliable vehicle for shifts in the evening. Are you up for an exciting job? Continue reading to determine whether you’re a good fit.

Contact Centre Agent Job Applying Process

  • Company- TFG
  • Position- Contact Centre Agent
  • Location- West Street, Parow East, 7500, ZA
  • Job Identification- 108

Job Description

  • Sell Insurance or Media product sales to existing customers
  • Effectively handle outbound calls quickly, efficiently and accurately.
  • Utilize the customer account and personal information to provide complete, detailed and exact information so customers can make informed choices regarding insurance options

As an ideal candidate you will need

  • Matric qualification / NQF4 qualification
  • Experience working in the Insurance industry (advantageous)
  • Experience working in a sales setting (advantageous)
  • Experience at a call centre (advantageous)
  • A high level of security since you’d be able to access personal and customer account information
  • Computer literate in MS Office
  • Good communication skills
  • Excellent selling abilities
  • High accuracy
  • A keen eye for detail
  • High levels of energy
  • The ability to perform under stress
  • Self-motivated and self-driven
  • Your personal, reliable evening ride between and to Parow
  • Flexible working hours (08:00 until 21:00)
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