TFG Vacancies is looking for Contact Centre Agents for Parow East. The job allows you to chat with customers, answer their queries, and Provide Information about official products, all from a thriving office located on West Street. You’ll require top-quality communication skills, basic computer skills, and a reliable vehicle for shifts in the evening. Are you up for an exciting job? Continue reading to determine whether you’re a good fit.
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Contact Centre Agent Job Applying Process
- Company- TFG
- Position- Contact Centre Agent
- Location- West Street, Parow East, 7500, ZA
- Job Identification- 108
Job Description
- Sell Insurance or Media product sales to existing customers
- Effectively handle outbound calls quickly, efficiently and accurately.
- Utilize the customer account and personal information to provide complete, detailed and exact information so customers can make informed choices regarding insurance options
As an ideal candidate you will need
- Matric qualification / NQF4 qualification
- Experience working in the Insurance industry (advantageous)
- Experience working in a sales setting (advantageous)
- Experience at a call centre (advantageous)
- A high level of security since you’d be able to access personal and customer account information
- Computer literate in MS Office
- Good communication skills
- Excellent selling abilities
- High accuracy
- A keen eye for detail
- High levels of energy
- The ability to perform under stress
- Self-motivated and self-driven
- Your personal, reliable evening ride between and to Parow
- Flexible working hours (08:00 until 21:00)
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