SABC is recruiting two Technician to join their tech team! Technician roles involve fixing and setting up broadcast servers, systems, and networks so everything works smoothly. Applicants must hold at least a three-year degree in electrical engineering (computing/technology). Are you looking to break into tech? Join SABC now to begin your career!
- Company- SABC
- Position- Technician x 2
- Division- Technology
- Department- Radio And Regional Technology
- Position ID- 60022219, 60022350
Main Purpose Of Position
Efficient and efficient support for technologies operations, resources and equipment to maintain, install and maintain broadcast facilities/ systems equipment, servers, and networks, in order to provide optimal functionality, security, and accessible facilities/ equipment for SABC Technology
Key Accountabilities
- Opex motivational submissions to maintain system sustainability and maintenance
- Minor Capex motivations submissions to ensure that the new requirements are met
- Transfers and tracking of assets. Updated Asset Register maintained as in line with Company Asset Management policy
- Take part actively in Capex Project system implementations, commissioning, and workflows to ensure that they meet essential requirements and prevent on-air interruptions
- Accepted % of goals met Accommodated % of facilities, equipment, and resources availability
- A+ rating for SLA
- Practices, procedures, and equipment in line with SABC operational and technical broadcasting standards
- Adhere to service delivery standards
- Submitting ad-hoc incidence fault reports, including conclusions and recommendations for repairs
- Preventing technical issues on air in the lower than agreed SLA Amount of
- Time to respond in accordance with urgent need for technical assistance conformity with the deadlines for delivery (in aid of availability percentage of the systems on-air)
- Support for users with a high-quality technical service so that they can reduce the amount of time they are offline
- Proper configuration and checking of the digital devices to guarantee less than the agreed percentage of technical errors on the air.
- You must ensure that you have functional, smooth and secure digital systems
- Follow-up on reported faults
- Specifications and technical inputs to aid in the procurement of appropriate equipment and software
- A proactive system that performs daily or monthly health checks against checklists & replacement of damaged components
- Report and report on the risk of escalate
- Make sure that you adhere to OHS standards and adherence to SABC Company Policies & Procedures
- Discipline yourself in accordance to company policies and procedures
- Conformity to OEM software licenses
- SOP application that ensures sustainability of broadcast and continuity of business
- Assist with the implementation of a functional Disaster Recovery Plan
- 95percent of the assets have been verified each year
- Assist in the the annual verification of assets (manual or scan)
- Customers are served in a technically proficient and friendly manner
- Ensure that services are in compliance in accordance with the customer’s request.
- Give basic technical assistance and assistance to users and customers.
- Assisting in the resolution of customers’ requests or complaints
- Performance management policies and procedures
- Management performance agreements and annual performance reviews
- Managers are involved in formal reviews and documented in accordance with deadlines (Quarterly)
Minimum Requirements
- 3-year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)
- Advantage A+ and N+
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